clients

Experience in detail.

Zulip

Technical writer and community coordinator (2016-present)


Zulip's documentation was split among multiple README files and sub-sites; Harihareswara reorganized it, wrote an architecture overview, and started a glossary. She also started and runs Zulip's regular "office hour" livechats, recruits participants via social media, Outreachy, and PyCon, and writes and triages bug reports.

Wikimedia Indonesia

Project auditor (2016)


Wikimedia Indonesia, a non-profit organization dedicated to free knowledge and free culture, worked on a Making All Voices Count project to make it easier for local Indonesians to add local data to OpenStreetMap. WMID improved the open source Pywikibot tool with bugfixes, tests, new features, code review, project management, an easier UI, and better packaging, and wrote accompanying training manuals. Harihareswara wrote a report assessing and explaining WMID's work and suggesting followup tasks (now incorporated into Wikimedia Indonesia's report to its funders).

Wikimedia

MediaWiki community manager and senior technical writer (2011-2014)


Harihareswara wrote MediaWiki's performance and architecture guidelines, revamped and ran its Requests for Comment process, wrote and triaged bug reports, broke bottlenecks in patch review, and ran hackathons. The new contributors and maintainers she recruited, mentored, and shepherded from 2011 to 2014 have made the MediaWiki community more sustainable and more diverse.

GNU Mailman

Release expediter (2015)


Harihareswara ran a 2015 PyCon sprint that expedited the GNU Mailman 3.0 release; she prioritized tasks, advised UI decisions, tested the installer and recruited additional testers, and wrote documentation. She also triaged and closed bugs in the multiple applications comprising the GNU Mailman suite, ported docs from an old wiki, rewrote developer docs, replaced hardcoded English messages with localization template calls, and wrote an LWN article publicizing the new release.

Bicho

Onboarding auditor (2013)


Harihareswara assessed the state of the codebase and the project's friendliness to new developers as of late 2013, producing a list of issues to fix.

WisCon

Project manager (2011)


The volunteers who develop a web application to manage the scifi convention WisCon had a jumble of bug reports and feature requests in BaseCamp, Google Code, old emails and text notes. Over a few months in 2011, Harihareswara consolidated and organized those TODOs into a prioritized queue, and kept the team on one page via BaseCamp updates and a weekly conference call.

OpenHatch

Speaker and writer (2012-2014)


Harihareswara has presented, taught, and spoken at several OpenHatch events introducing new contributors to the open source software community. After serving as the career development advisor to Outreachy interns in 2014, she initiated and wrote the career advice compilation on OpenHatch's wiki.

GNOME

Marketer and editor (2009-2011)


GNOME needed publicity and a clear message when launching GNOME 3.0, the first major version release in nine years. Harihareswara, with a colleague, managed marketing for the release: she wrote and sent press releases, recruited volunteers to create, localize and publicize marketing materials, gave interviews and press materials to reporters, and commissioned and edited special journal articles. She handed off the project by developing lessons learned for future GNOME marketers. Additionally, as editor and release organizer of GNOME Journal, Harihareswara wrote articles about the GNOME Desktop Environment, recruited and edited other work, and helped plan the direction of the magazine.

NYLUG

Project manager (2011)


During a controversy about the New York Linux Users Group's organizational future, Harihareswara accepted the responsibility of choosing the documentation platform members would use to write their charter. After comprehensively gathering members' requirements and discarding unsuitable options, Harihareswara finalized the decision and successfully handed off platform administration to another volunteer.

AltLaw

Project manager (2009)


AltLaw was an open source case law platform developed at Columbia Law School that (before Google Scholar entered the market) sought to democratize access to legal precedent. Harihareswara conceived, and headed development of, a new product to better publicize the site's services and better serve its audience: a free online casebook for law students, replacing expensive paper casebooks sold by textbook companies. Towards this goal, she advised AltLaw's lead developer in prioritizing and designing new features, and coordinated volunteer domain experts.